1. Once you receive a notification saying 'Received & Dispatched Processed in the DGM mail terminal' Go to https://www.globalmail.dhl.com/web/portal-asia/traceit and enter your tracking number.

2. At the bottom of the page in the 'Item Details' box, there will be a heading that reads 'Tracking #' with a number beginning with RX. Copy this number.

3. Paste your RX tracking number in the bar at the top of the page and click track.

4. You can enter your email address to receive notifications about your shipment.

NOTE: If no tracking information appears or if you cannot find your postage provider on Aftership you will need to enter the RX number directly on your national postage providers website. For example, our UK customers would go to http://www.postoffice.co.uk/